Support Policy Page
Support Policy
Last Updated: [DATE]
Thank you for shopping at magazaexpress.com.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Generator.
The following terms are applicable for any products that you purchase from us.
Interpretation and Definitions
Interpretation
The words with capitalized letters have meanings defined under the following conditions. These definitions will remain the same regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
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"Company" (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to magazaexpress.com.
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"Goods" refers to the items offered for sale on the Service.
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"Orders" means a request by you to purchase Goods from us.
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"Service" refers to the Website.
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"Website" refers to magazaexpress.com, accessible from magazaexpress.com
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"You" refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your Order within 7 days without providing any reason.
The deadline for cancelling an Order is 7 days from the date on which you received the Goods or from the day a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
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By visiting this page on our website: https://magazaexpress.com/support_ticket
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By sending us an email: support@magazaexpress.com
We will reimburse you no later than 7 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
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The Goods were purchased within the last 7 days.
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The Goods are in their original packaging.
The following Goods cannot be returned:
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The supply of Goods made to your specifications or clearly personalized.
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The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
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The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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The supply of Goods which are, after delivery, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
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